{"id":3942,"date":"2025-01-22T22:08:12","date_gmt":"2025-01-22T22:08:12","guid":{"rendered":"https:\/\/novoed.com\/?page_id=3942"},"modified":"2025-06-17T17:42:23","modified_gmt":"2025-06-18T00:42:23","slug":"novoed-academy","status":"publish","type":"page","link":"https:\/\/novoed.com\/novoed-academy\/","title":{"rendered":"Optimize Your Use of Our Platform with NovoEd Academy"},"content":{"rendered":"<div class=\"m-banner m-banner--medium  -colors-inverted custom-top-corners cancel-mask order-default\" >\n\t\n\t    <div class=\"m-banner__container container-fluid\" style='border-radius: 0 0 min(var(--border-radius-scale, 1) * 120px, var(--max-border-radius, 999px)) min(var(--border-radius-scale, 1) * 120px, var(--max-border-radius, 999px));overflow: hidden;--columns-ratio: 50%;background-image: linear-gradient(85deg, #F15640 5.14%, #F99062 61.95%);background-color:transparent;'>\n\t\t\t<div class=\"m-banner__media bg-r-50 img-has-mask img-has-mask-triangle-mask-raw\">\n\t\t<picture class=\"m-banner__picture\">\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<source media=\"(min-width: 1500px)\" srcset=\"https:\/\/novoed.com\/wp-content\/uploads\/2025\/03\/background-2-e1741246664431.png\">\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/novoed.com\/wp-content\/uploads\/2025\/03\/background-2-e1741246664431-1024x522.png\">\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<source media=\"(min-width: 300px)\" srcset=\"https:\/\/novoed.com\/wp-content\/uploads\/2025\/03\/background-2-e1741246664431-768x392.png\">\n\t\t\t\n\t\t\t<img loading=\"lazy\" decoding=\"async\"   src=\"https:\/\/novoed.com\/wp-content\/uploads\/2025\/03\/background-2-e1741246664431.png\"  alt=\"NovoEd Academy Background\" width=\"1920\" height=\"979\"\/>\n\t\t<\/picture>\n\t<\/div>\n        <div class=\"m-banner__inner container flex-left style-dark\">\n            <div class=\"l-banner  l-gt-d l-gb-d\" style=\"\">\n                \n<div class=\"l-banner__text\">\n        <div class=\"l-banner__inner text-left\">\n\t\t        <div class=\"c-heading -h1 \" style=\"\">\n\t\t\t                <div class=\"c-heading__pre\">customer resource center<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<h1  class=\"c-heading__title\">Welcome to NovoEd Academy<\/h1>\t\t\t\n\t\t\t                <div class=\"c-heading__sub\">Optimize your use of the platform<\/div>\n\t\t\t        <\/div>\n\t\t\n\t\t    <\/div>\n    \t    <div class=\"c-block__btn\">\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t    <\/div>\n\t<\/div>\n\n    <div class=\"l-banner__media\">\n        \n\t\t\t\t\t\n\t\t\t\t\t<div class=\"c-image\">\n\t\t<figure class=\"c-image__media c-image__primary\">\n            <img decoding=\"async\" class=\"c-image__src lazy\" loading=\"lazy\" src=\"https:\/\/novoed.com\/wp-content\/uploads\/2025\/01\/NovoEdAcademy_Logo_Final_Vertical.png\"  alt=\"NovoEd Academy Logo\" width=\"1920\" height=\"1920\"\/>\t\t<\/figure>\n\t<\/div>\n\n\t\t\t\n\t\t    <\/div>\n            <\/div>\n\t\t\t        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"m-block  gt-xl gb-xl slider-mobile offset-top custom-top-corners has-mask l-content-1\" style='--br-top-left:-200px;--br-top-right:-200px;--br-bottom-left:-200px;' data-viewport='true' data-viewport-repeat='true' data-viewport-effect='none'>\n\n\t\n\t            <div class=\"ds-mask-fallback ds-bg\" style=\"background-image: linear-gradient(204deg, #F9E4D2 8.55%, #D9EBEC 91.45%);background-color:transparent;--br-top-left:-200px;--br-top-right:-200px;--br-bottom-left:-200px;\"><\/div>\n                    <div class=\"ds-mask-wrap ds-bg\" style=\"background-image: linear-gradient(204deg, #F9E4D2 8.55%, #D9EBEC 91.45%);background-color:transparent;-webkit-mask-image:url(#ds-mask-6a58b21a61d86-neg), url(#ds-mask-6a58b21a61d86);mask-image:url(#ds-mask-6a58b21a61d86-neg), url(#ds-mask-6a58b21a61d86);--default--mask-image:url(#ds-mask-6a58b21a61d86), 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           <\/svg>\n        <\/div>\n        \n\t<div class=\"m-block__container container\" style=\"\">\n\n\t\t    <div class=\"l-heading text-center text-mobile-left l-heading-v1\">\n\n        \t    <div class=\"c-heading -h2 \" style=\"\">\n\t\t\t\t<h3  class=\"c-heading__title\">Ready to Become a <br><span>NovoEd Pro?<\/span><\/h3>\t    <div class=\"c-heading__sub\" >\n\t\tNovoEd Academy is built for NovoEd customers to help them optimize their use of our products. Here, you&#8217;ll find resources to learn, obtain help, network, and browse information on product features.    <\/div>\n    <\/div>\n\t\n\n        \t    <div class=\"c-block__btn\">\n\t\t\n\t\t\t\n\t\t    <\/div>\n\t    <\/div>\n    \n                        <div class=\"l-rcbl l-rcbl-grid\" style=\"--l-block-col: 3;--l-block-gap-vertical: 20px;--l-block-gap-horizontal: 20px;\">\n\n                                    <div class=\"l-rcbl__col\">\n                        \n<article class=\"c-block  c-block-v2 is-vertical has-background has-shadow has-hover hover-v1 text-left align-top has-border\" style=\"--c-block-gap-vertical:50px;--c-block-gap-horizontal:30px;--c-block-radius:24px;--c-block-icon-size:36px;--c-block-bg:#ffffff;--c-block-border-width:2px;--c-block-border-color:#e95f48;\">\n\n\t\n\t        <div class=\"c-block__media\">\n\t\t\t\n\t\t\t\t<div class=\"c-image\">\n\t\t<figure class=\"c-image__media c-image__primary\">\n            <img decoding=\"async\" class=\"c-image__src lazy\" loading=\"lazy\" src=\"https:\/\/novoed.com\/wp-content\/uploads\/2024\/12\/dark-hair-man-296x300.jpeg\"  alt=\"novoed-avatar-man\" width=\"296\" height=\"300\"\/>\t\t<\/figure>\n\t<\/div>\n        <\/div>\n\t\n    <div class=\"c-block__body\" >\n\n        \n        \n                    <h3  class=\"c-block__title -no-numbers\">Courses<\/h3>        \n        \n\t\t            <div class=\"c-block__description \">\n\t\t\t\t<p>Learn the NovoEd platform at your own pace. Coming soon!<\/p>\n            <\/div>\n\t\t\n\t\t\n    <\/div>\n\n    \n<\/article>\n                    <\/div>\n                                        <div class=\"l-rcbl__col\">\n                        \n<article class=\"c-block  c-block-v2 is-vertical has-background has-shadow has-hover hover-v1 text-left align-top has-border\" style=\"--c-block-gap-vertical:50px;--c-block-gap-horizontal:30px;--c-block-radius:24px;--c-block-icon-size:36px;--c-block-bg:#ffffff;--c-block-border-width:2px;--c-block-border-color:#e95f48;\">\n\n\t        <a class=\"c-block__link-full\" href=\"\/events\/customer-virtual-events\/\" title=\"Customer Virtual Events\" ><\/a>\n\t\n\t        <div class=\"c-block__media\">\n\t\t\t\n\t\t\t\t<div class=\"c-image\">\n\t\t<figure class=\"c-image__media c-image__primary\">\n            <img decoding=\"async\" class=\"c-image__src lazy\" loading=\"lazy\" src=\"https:\/\/novoed.com\/wp-content\/uploads\/2024\/12\/Dark-Haired-Girl-311x300.jpeg\"  alt=\"novoed-avatar-woman\" width=\"311\" height=\"300\"\/>\t\t<\/figure>\n\t<\/div>\n        <\/div>\n\t\n    <div class=\"c-block__body\" >\n\n        \n        \n                    <h3  class=\"c-block__title -no-numbers\">Events<\/h3>        \n        \n\t\t            <div class=\"c-block__description \">\n\t\t\t\t<p>Recorded and upcoming virtual customer events<\/p>\n            <\/div>\n\t\t\n\t\t\n    <\/div>\n\n    \n<\/article>\n                    <\/div>\n                                        <div class=\"l-rcbl__col\">\n                        \n<article class=\"c-block  c-block-v2 is-vertical has-background has-shadow has-hover hover-v1 text-left align-top has-border\" style=\"--c-block-gap-vertical:50px;--c-block-gap-horizontal:30px;--c-block-radius:24px;--c-block-icon-size:36px;--c-block-bg:#ffffff;--c-block-border-width:2px;--c-block-border-color:#e95f48;\">\n\n\t        <a class=\"c-block__link-full\" href=\"https:\/\/help.novoed.com\" title=\"Visit\" target=\"_blank\"><\/a>\n\t\n\t        <div class=\"c-block__media\">\n\t\t\t\n\t\t\t\t<div class=\"c-image\">\n\t\t<figure class=\"c-image__media c-image__primary\">\n            <img decoding=\"async\" class=\"c-image__src lazy\" loading=\"lazy\" src=\"https:\/\/novoed.com\/wp-content\/uploads\/2024\/12\/Man-with-glasses-308x300.jpeg\"  alt=\"avatar-novoed-man-glasses\" width=\"308\" height=\"300\"\/>\t\t<\/figure>\n\t<\/div>\n        <\/div>\n\t\n    <div class=\"c-block__body\" >\n\n        \n        \n                    <h3  class=\"c-block__title -no-numbers\">Support<\/h3>        \n        \n\t\t            <div class=\"c-block__description \">\n\t\t\t\t<p>Get help and visit our comprehensive knowledge base<\/p>\n            <\/div>\n\t\t\n\t\t\n    <\/div>\n\n    \n<\/article>\n                    <\/div>\n                                    <\/div>\n            \n            <\/div>\n\n\t\n<\/div>\n\n\n<div class=\"m-accordion  gt-xl custom-top-corners has-mask\" style='--br-bottom-left:-200px;' data-viewport='true' data-viewport-effect='fade-down'>\n\t\n\t            <div class=\"ds-mask-fallback ds-bg\" style=\"border-radius:min(var(--border-radius-scale, 1) * 200px, var(--max-border-radius, 999px)) 0 0 0;overflow:hidden;background-image: linear-gradient(180deg, #FFF 0%, #F7EBE1 100%);background-color:transparent;--br-top-left:200px;--br-bottom-left:-200px;\"><\/div>\n                    <div class=\"ds-mask-wrap ds-bg\" style=\"background-image: linear-gradient(180deg, #FFF 0%, #F7EBE1 100%);background-color:transparent;-webkit-mask-image:url(#ds-mask-6a58b21a67b97-neg), url(#ds-mask-6a58b21a67b97);mask-image:url(#ds-mask-6a58b21a67b97-neg), url(#ds-mask-6a58b21a67b97);--default--mask-image:url(#ds-mask-6a58b21a67b97), url(#ds-mask-6a58b21a67b97-neg);--br-top-left:200px;--br-bottom-left:-200px;\">\n            <svg\n                class=\"ds-mask\"\n                xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"\n                height=\"100%\"\n                width=\"100%\"\n                style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\n            >\n                <mask id=\"ds-mask-6a58b21a67b97\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\">\n                    <rect class=\"el1 top left\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/><rect class=\"el1 bottom left\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/><rect class=\"el2 top left\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/><rect class=\"el3 top left\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/><rect class=\"el3 top right\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/><rect class=\"el3 bottom left\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/><rect class=\"el3 bottom right\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/>                    <rect class=\"center\"\/>\n                <\/mask>\n                <mask id=\"ds-mask-6a58b21a67b97-neg\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\">\n                    <rect class=\"el4 bottom left\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/>                        <rect class=\"bar bottom\" style=\"--br-top-left:200px;--br-bottom-left:-200px;\"\/>\n                                        <\/mask>\n            <\/svg>\n        <\/div>\n            <div class=\"m-accordion__container container\" style=\"\">\n        <div class=\"l-accordion l-accordion-v1 order-default js-acc-wrapper icons-arrows\" style=\"--c-block-gl: 0px;--c-block-gr: 0px;--c-block-gt: 24px;--c-block-gb: 24px;--columns-ratio: 45%;--c-block-border-radius:20px;--c-block-border-color:#c7c9ce;\"  data-animation=\"js\">\n            <div class=\"l-accordion__col l-accordion__media\">\n\t\t\t\t    <div class=\"c-image front-h-left front-v-center main-h-full main-v-center r-3x4 -contain is-image\">\n\t\t            <div class=\"c-image__media c-image__primary\">\n\t\t\t\t<img decoding=\"async\" class=\"c-image__src lazy\" loading=\"lazy\" src=\"https:\/\/novoed.com\/wp-content\/uploads\/2025\/01\/FAQtest2-927x1024.png\"  alt=\"FAQ - NovoEd Image\" width=\"927\" height=\"1024\"\/>\t\t\t\t            <\/div>\n\t\t\n\t\t    <\/div>\n            <\/div>\n            <div class=\"l-accordion__col l-accordion__content\">\n\t\t\t\t\t    <div class=\"c-heading -h2 \" style=\"\">\n\t\t    <div class=\"c-heading__pre\" >\n\t\tFrequently Asked Questions    <\/div>\n\t\t<h2  class=\"c-heading__title\">Getting Started<\/h2>\t    <\/div>\n\t\n\t\t\t\t                    <div class=\"c-accordion c-accordion-v1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n<div class=\"c-accordion__item js-acc-item is-active\">\n\t\t\t\n\t\t<h3  class=\"c-accordion__title-wrap -h3\">\t\t<button class=\"js-acc-button c-accordion__title\">\n\t\t\t\n\t\t\t<span class=\"c-accordion__title-inner\">What is the difference between journeys and courses?<\/span>\t\t<\/button>\n\t\t<\/h3>\t\n\t<div class=\"js-acc-content\">\n\t\t\t\t\t\t\t<div class=\"c-accordion__content\">\n\t\t\t\t<div class=\"is-wysiwyg\">\n\t\t\t\t\t<p>In NovoEd, journeys, also referred to as learning journeys, are collections of courses. Each of our onboarding journeys contains 2-3 courses that align with the journey\u2019s theme.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n<div class=\"c-accordion__item js-acc-item\">\n\t\t\t\n\t\t<h3  class=\"c-accordion__title-wrap -h3\">\t\t<button class=\"js-acc-button c-accordion__title\">\n\t\t\t\n\t\t\t<span class=\"c-accordion__title-inner\">How do I register for a journey?<\/span>\t\t<\/button>\n\t\t<\/h3>\t\n\t<div class=\"js-acc-content\">\n\t\t\t\t\t\t\t<div class=\"c-accordion__content\">\n\t\t\t\t<div class=\"is-wysiwyg\">\n\t\t\t\t\t<p>If you are a new customer, your Customer Success Manager will enroll you in onboarding journeys and\/or individual courses that align with your role. If you are an existing customer, you can also request to be enrolled in onboarding journeys through the request forms listed on the \u201cCourses\u201d page.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n<div class=\"c-accordion__item js-acc-item\">\n\t\t\t\n\t\t<h3  class=\"c-accordion__title-wrap -h3\">\t\t<button class=\"js-acc-button c-accordion__title\">\n\t\t\t\n\t\t\t<span class=\"c-accordion__title-inner\">How do I access my journeys and\/or courses?<\/span>\t\t<\/button>\n\t\t<\/h3>\t\n\t<div class=\"js-acc-content\">\n\t\t\t\t\t\t\t<div class=\"c-accordion__content\">\n\t\t\t\t<div class=\"is-wysiwyg\">\n\t\t\t\t\t<p>After you are enrolled in your journey or course, you will receive a welcome email. The email will contain a link to the journey or course.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n<\/div>\n\t\t\t\t\t\t\t                    <\/div>\n\t\t\t\t            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":true,"footnotes":""},"class_list":["post-3942","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/pages\/3942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/comments?post=3942"}],"version-history":[{"count":6,"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/pages\/3942\/revisions"}],"predecessor-version":[{"id":9619,"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/pages\/3942\/revisions\/9619"}],"wp:attachment":[{"href":"https:\/\/novoed.com\/wp-json\/wp\/v2\/media?parent=3942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}